Course→Lesson 2

Points vs Miles: Understanding the Types

Lesson 2 of 14•7 min•Updated Oct 16, 2026

There are three types: flexible credit card points (Chase, Amex, Citi), airline miles (United, Delta, Southwest), and hotel points (Hyatt, Marriott, Hilton). Flexible points are the most valuable because they transfer to multiple airlines and hotels.

Key Takeaways

  • ✓ Flexible points (Chase, Amex) transfer to airlines and hotels — most versatile
  • ✓ Airline miles (United, Southwest) only work with one airline
  • ✓ Hotel points (Hyatt, Marriott) only work with one hotel chain
  • ✓ Start with flexible points for maximum flexibility

The Three Types of Points & Miles

1. Flexible Credit Card Points

Examples: Chase Ultimate Rewards, Amex Membership Rewards, Citi ThankYou Points, Capital One Miles, Bilt Rewards

How they work: These points transfer 1:1 (or close to it) to multiple airline and hotel partners. Chase UR transfers to 14 partners including United, Southwest, Hyatt, and IHG. Amex MR transfers to 20+ partners including Delta, Air Canada, British Airways, and Hilton.

Why they're best: You're not locked into one airline or hotel. If United has no award seats, try Air Canada or British Airways. If Hyatt is sold out, try Marriott.

2. Airline Miles

Examples: United MileagePlus, Southwest Rapid Rewards, Delta SkyMiles, American AAdvantage

How they work: These miles only work with one airline (and sometimes their partners). United miles book United flights. Southwest miles book Southwest flights.

When they're useful: If you fly one airline frequently (Southwest in California, United on the coasts), earning that airline's miles directly can make sense. But you lose flexibility.

3. Hotel Points

Examples: World of Hyatt, Marriott Bonvoy, Hilton Honors, IHG One Rewards

How they work: These points only work with one hotel chain. Hyatt points book Hyatt hotels. Marriott points book Marriott properties.

When they're useful: Hyatt has exceptional point value (1.5-2.5 cents per point). If you like Hyatt properties, earning Hyatt points directly or transferring from Chase is valuable.

Which Type Should You Start With?

Start with flexible credit card points.

Specifically, Chase Ultimate Rewards (Chase Sapphire Preferred) or Amex Membership Rewards (Amex Gold or Platinum).

Why? You keep your options open. You can transfer to airlines when you find a good flight, or to hotels when you find a good stay. You're not locked in.

Point Values Compared

Average redemption values:

  • Chase Ultimate Rewards: 2.0 cents per point (cpp)
  • Amex Membership Rewards: 2.0 cpp
  • Capital One Miles: 1.7 cpp
  • Bilt Rewards: 2.2 cpp (driven by Hyatt transfers)
  • United MileagePlus: 1.3 cpp
  • Southwest Rapid Rewards: 1.4 cpp
  • World of Hyatt: 1.8 cpp
  • Marriott Bonvoy: 0.8 cpp

See full monthly valuation table →

Next Steps

In Lesson 3, we'll set a specific travel goal (where you want to go, when, and for how many people). Having a goal makes it easier to choose the right cards and redemption strategy.

View complete transfer partners directory →

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